Do you have questions before or during your stay? On this page we try to answer all your questions about our hotel.
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You can check in with us from 15:00 and check out is until 11:00.
The hotel reception is open 24/7, which means that there will always be someone there to welcome you, regardless of your time of arrival.
No, it is not allowed to bring pets to the hotel.
The hotel is completely non-smoking. That means no smoking in the hotel, rooms, balcony and other public areas.
At the reception we accept the following payment methods: pin (contactless) or by credit card. Payment with cash is not possible.
Yes, luggage storage is available free of charge if you wish to leave your luggage at the hotel before check-in or after check-out.
Our hotel has an elevator and a step-free entrance, making it easier for guests with disabilities to access the hotel. Additionally, the restaurant is also accessible to our guests with disabilities.
The room is wheelchair accessible and features laminate flooring and wide doors, allowing guests to move around comfortably.
The bathroom is adapted and equipped with accessible sanitary facilities, a shower chair, an alarm system, wide doors and grab bars, ensuring that guests can wash safely and comfortably, with support where needed.
It is allowed when the parents have signed a written statement. We also ask for a copy of the passport of all underage guests, in case there is no adult present.
To guarantee your reservation before arrival, the amount on your credit card will be authorized at noon on the day before your arrival. At check-in you can pay with another payment card, the authorization taken earlier will be cancelled.
You can change or cancel your reservation by contacting the booking channel where you made your reservation. Please check your personal reservation confirmation for the specific cancellation policy.
From Monday to Friday you can enjoy breakfast from 07:00 - 10:00. And on weekends from 08:00 to 11:00.
From Monday through Sunday, you can use the restaurant from 07:00 - 11:00 p.m.
The bar is open daily from 11:00 - 23:00.
Yes it is certainly possible to use breakfast. Please contact the hotel by phone to adjust your reservation for this purpose.
Amrâth Grand Hotel Frans Hals does not have its own parking space. There are several parking garages or parking spaces in the area that you can use for a fee during your stay.
Underneath Amrâth Grand Hotel Frans Hals is the public parking garage De Appelaar where you can park next to the other public parking garages.
Yes sure, you can rent a regular or an electric bike during your stay at our reception.
Amrâth Grand Hotel Frans Hals is easy to reach by public transport. There are several buses that go to the Turfmarkt or the centre of Haarlem, and from the train station it is only a 15-minute walk to the hotel.